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Traditional Intranets are so Nineteenth Century

Posted in Enterprise 2.0, knowledge management on August 23rd, 2010 by Bill Ives – Comments Off

Oscar Berg posted
a useful piece on
why traditional
intranets fail today's knowledge workers
that I want to bring to your
attention. I heard about it through Twitter and
Marcia Conner. Oscar starts
with some useful stats on the increasing amount of knowledge-based work. He
writes that
a study by The Work
Foundation
estimated
our workforce has 30 per cent in jobs with high knowledge content, 30 per cent
in jobs with some knowledge content, and 40 per cent in jobs with less
knowledge content. I think the numbers are higher for knowledge work but this
is still a lot.

Oscar notes that knowledge work is less
predictable and repeatable than traditional industry work. Move over Fred
Taylor. He adds that the structure of knowledge work typically emerges as the
work progresses. I would add that it is very context dependent and this argues
against the concept of best practices, at least the static kind.  This makes it hard to know in advance
what knowledge you need.  This
means that you need to place control over knowledge access in the hands of the
worker and not the system. It argues against scripted solutions.

Most traditional intranets do not provide the flexibility
for knowledge access that knowledge workers require.  As Oscar writes, “most of today’s intranets primarily consist
of pre-produced information resources which are intended to serve information
needs which can be anticipated in advance. They aim to serve people who perform
predefined and repeatable tasks.” This is so nineteenth century.

Now in the twenty first century we have the potential to
address these needs through a social intranet (aka enterprise 2.0).  This is more than a simply adding
collaboration tools. As Oscar writes, “It equips everyone with the tools that
allows them to participate, contribute, attract, discover, find and connect
with each other to exchange information and knowledge and/or collaborate.”  Ahem.

I have just given you the highlights. Hopefully this is
enough to make you want to read Oscar’s complete passage.

 

 

Painting the Analytics World Blue

Posted in Apple, Omniture, Ramblings, Webtrends, adobe, analytics, coremetrics, google, ibm, unica on August 13th, 2010 by Jon Marks – Comments Off

I already assumed
That we’re in the felony room
But I ain’t a judge, you don’t have to be nice to me
But please tell that
To your friend in the cowboy hat
You know he keeps on sayin’ ev’rythin’ twice to me
- SHE’S YOUR LOVER NOW

We’ve got some more BlueWashing going on. IBM announced today that they’re acquired analytics and marketing vendor Unica for $480 million. It seems like a lot of cash to me, but then again IBM have got plenty and what do I know. I do know it follows quite shortly after they bought pure analytics vendor CoreMetrics.

The “Farewell to Coremetrics and Web Analytics as you knew it” post from the Unica blog (two months ago) is quite interesting in retrospect:

Now, IBM’s acquisition of Coremetrics follows suit as IBM folds Coremetrics into Websphere with the likely intention of making it part of the Websphere eCommerce technology stack.

With no major standalone contenders remaining in the market (WebTrends had signaled their interest in getting acquired) prospective web analytics buyers must evaluate the core competencies of the parent company in order to determine the best match for their current and future needs.

IBM does NOT appear to be making a play for a broader analytics offering

The wise seem to be saying that IBM isn’t actually going to bother marketing either Unica or CoreMetrics, but rather just add them into the already vast IBM Suite. Which effectively mean they’re being withdrawn from the Analytics battlefield. If that is the case, then the three players that will be slugging it out will be Adobe Omniture, Google Analytics and WebTrends. And although WebTrends are alledgely not trying to put themselves up for sale, I suspect they might be gobbled up quite soon. Maybe AAPL will feel left out of an Adobe vs Google slugfest, and buy WebTrends just to join the fracas. Maybe we should count Nedstat too, but I don’t see much of them. Or have they already been bought?

I’m the kind of guy that likes to believe the IBM <-> HAL thing (although Arthur denies it), and I’ve got this vision of poor IBM acquired vendors trying to wriggle free of the corporation. For no good reason, let’s end on this:

Dave Bowman: Open the pod bay doors, HAL.
HAL: I’m sorry, Dave. I’m afraid I can’t do that.

Vivvo CMS launches new Online Documentation Center to improve customer support, information access and visibility

Posted in CMS, Vivvo, documentation, news publishing, resources on August 6th, 2010 by boccio – Comments Off

Today Vivvo CMS launched the new Online Documentation and Resource Center designed to give the customers the information resource they need to ensure maximum success with their implementation of the Vivvo CMS.

Vivvo news content management systemI guess we reached that point when you just don’t remember where to configure your Vivvo not to cache CSS, how to set up different category template, or what that VTE::box_article_module does? Well, the documentation team at Spoonlabs has come up with a way to make all product documentation as easily available as possible, allowing users to rapidly find answers to all questions quickly and easily, dramatically reducing time to search for information.

Our commitment to providing customers with premium support simply cannot work unless we’re 100 percent focused on providing access to information. By effectively disseminating technical information online, we can provide customers with access to Vivvo CMS resources and answers whenever it’s most convenient for them. As a result, our customers can speed problem-resolution and increase overall productivity.

We welcome you all to check out the new center at: http://www.vivvo.net/doc and http://www.vivvo.net/resources

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Blossom Brings Spring Framework to Magnolia CMS

Posted in CMS, Framework, Magnolia, Spring, blossom, guest feature, software development on August 6th, 2010 by Magnolia CMS – Comments Off

Key developer joins Magnolia to take Spring integration to whole new level

NEW YORK, NY — August 2010 — Magnolia, the open source content management vendor that delivers simplicity on an enterprise scale, today announced the release of Magnolia Blossom, a module for Magnolia that integrates Magnolia with the Spring Framework. Tobias Mattsson, the seasoned Spring developer who created Blossom, has joined Magnolia to support Blossom users and bring the integration of the Spring application platform to a whole new level.

“Spring is the world’s most popular Java Development Framework and nearly half of the Global 2000 are SpringSource customers,” said Boris Kraft, Magnolia CTO. “Magnolia Blossom is a best of both worlds scenario where the greatest CMS meets that leading enterprise application stack, to manage content in addition to developing applications. With Tobias Mattsson on board, Magnolia will become the CMS of choice for Spring users.”

“Integrating websites with applications is a key business case on the web today,” added Tobias Mattsson. “With Magnolia’s new Blossom module, Spring developers are finally able to bring custom back-end business logic to your web site without additional integration effort. Blossom is a unique Spring-CMS integration that lets developers easily define custom Magnolia elements – like dialogs, page templates, and content objects – right within their custom business logic. Magnolia Blossom brings all of Spring’s flexibility and integration to the rich publishing environment that Magnolia CMS provides.”

Spring helps developers write high quality applications faster, and delivers key Java concepts with a comprehensive set of frameworks. For more information on Magnolia Blossom, please visit www.magnolia-cms.com.

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My TEDxBoston 2010 Session Notes: Part One

Posted in learning, meetings, web 2.0 trends on July 29th, 2010 by Bill Ives – Comments Off


Picture 2  
I was pleased to be invited
to today's TEDxBoston. I have heard a lot about TED (Technology,
Entertainment, design) but not attended before.
The TED Conference provides general guidance
for the TEDx program, but individual TEDx events are self-organized.
This one honored “local innovators who have the passion,
curiosity, and tenacity to change the
world with their revolutionary ideas
.” They wanted us to unplug from our
technology but I want to take notes so I can remember what happen and share it
with you. I did, however, unplug any competing technology. I only recognized
one person in their highlighted presenters, Larry Lessing, so looked forward to
seeing a lot of new faces and hearing new ideas.  These are live notes, only slightly edited, so please excuse
typos, etc.

I
went to the simulcast room so I could use my laptop to take notes. The intro
talked about how this is a local event just using the TED branding and format. The session Economic Growth through Crowd Sourcing Dave McLaughlin is listed as the first event, a topic of interest for me lately, but it started with some drummers,
the Marcos Santos Group, to get us stoked up. Crowd sourcing is an obvious
starting point for an event like this. Meanwhile the drummers are good. Next
there was a quote from John Adams, one of our local revolutionaries, and revolutionary ideas is the theme of the day.

The introucers discussed the diversity of the audience including eight dozen CEOs and high
school students. I am humbled to be here.  Dave McLaughlin began with a discussion of horizontal relationships between vertical grouping for
cross-fertilization of ideas.  Boston has
invested to seed these cross-fertilizations for local economic growth through
Boston World Partnerships.  For
example, what is essential infrastructure is being rethought. Horizontal
relationships have become the new connectors.

Susan Avery from Woods Hole
next discussed our global ocean and its role in how the world functions.  The ocean has only been systematically
studied for 150 years. Now since WW2, technology has evolved rapidly to further
this exploration. The hydro-thermal vents are one new discovery that are places
where life forms emerge and were life likely started on this planet. This study
is very important as human impact on the ocean has greatly expanded. 

We have entered a new
geological era with humans as the dominant impact on the globe. For one thing
the ocean is becoming more acidic because of our carbon emissions.  This can greatly impact sea life such as
shell fish.  We view the ocean as a
limitless resource but it is not. The fish at the top of the food chain have
decreased by 90 percent since WW2. 
The ocean is also used as a garbage dump but there are limits here also.
There is a lot of plastic in the Pacific that ends up in fish. If we eat these
fish we eat our own garbage. She also addressed the oil spill in the Gulf. Each
spill is unique so the result is not predictable.

Seth Priebatsch covered the efforts
toward Building the Game Layer on Top of the World.  It is already happening but the market is cluttered. Game dynamics are
already in play but many are poorly designed such as credit card promotions.
Seth said we can build better applications of games using game dynamics. He
said this is important as we have been building the social layer but that is
done. He said Facebook has won this one. How it is time for building the game
layer. It said the game layer will be more important than the social layer so
it is time to think about it in a open way.

He showed four game
dynamics. First, there is the appointment dynamic. People have to do things at
a set time and place.  Happy hour
is one example.  Farmville has more
participants than Twitter and you have to return to water your virtual plants
at a certain time.  Second is
influence and status.  People want
to be cool and status is a great motivator.  School is a poorly designed status game. We could better use
game dynamics to improve participation in school. Third is the progression
dynamic. You have to go through certain granular steps. His firm is working
with businesses on applications of these dynamics to create loyalty, engagement,
and revenue.   Fourth, there
is communal discovery. Everyone works together to solve problems. Digg had a leader
board but it was too successful and had to be taken down. He closed with the
concept that game dynamics is the next frontier.

Mary Gunn discussed two
problems and one solution.  Her
organization, Generations, Inc. pairs older adults with kids in prompting
literacy. It helps both sides and she offers results.  I can believe this. A group next covered the digital
fabrication of homes so you could design homes in an automated way. Then the
specs are sent to a factory to produce the materials in a more cost effective
manner using compressed wood chips.  This also produces less waste, uses smaller trees, and get
homes up quicker. You can more easily do curves.

Before the first break John
Harthorne discussed starting a startup renaissance. John said that our economic
crisis can drive innovation. He started Mass Challenge to run a one million
dollar global competition on innovation. The finalists get funds, advice, and
free office space nearby at Fan Pier. He said why Boston for this?  Boston is number one on many innovation
measures: more investment per capita, more VC firms per capita, more
universities per capita, etc. than anywhere, even California.  This ends the first group of sessions. 

Adobe To Acquire Day – First Take ECM Perspective

Posted in Real Story Group, rsg on July 28th, 2010 by Apoorv – Comments Off

Adobe Systems today announced their intent to acquire Day Software which we evaluate in depth in our Web Content Management research. We’ve seen Adobe featuring in many Content Management RFPs and although they had some of the necessary …

Adobe To Acquire Day – First Take-ECM Perspective

Posted in Real Story Group, rsg on July 28th, 2010 by Apoorv – Comments Off

Adobe Systems today announced their intent to acquire Day Software which we evaluate in-depth in our Web Content Management and Digital Asset Management research. We’ve seen Adobe featured in many content management RFPs, and although th…

Technology Break 2010

Posted in CMSReport, information technology, website administration on July 19th, 2010 by Bryan – Comments Off

As I  have done each and every year,  I will be taking my annual break from technology. From now through August, I’ll be posting and managing the site a little less. I won’t be abandoning CMS Report, but you will be seeing me a little less.

During the summer months, I like to slow down my technology usage for a few weeks. I don’t think as human beings we were meant to be immersed in the huge quantity of today’s digital information. From the moment we are awake to the moment we go to bed, our bodies are being loaded with information. The email, cell phone, and the Internet seem to have a never ending presence in the lives of us IT folks. I don’t have much control with removing technology from my work day, but I do have options in my personal life. It’s time for me to unplug and officially begin Technology Break 2010.

My slogan for Tech Break 2010 is Run, run as fast as you can! Why the sense of this urgency in this year’s slogan?  Well, last year’s slogan of Blog less, Relax more didn’t do me much good in 2009 as I failed miserably to stay away from the tech. This year, it’s going to be even more difficult as today’s smartphones pretty much means we now wear a computer tied to our hip. I have a feeling the result of this exercise is that I will end up spending less time with technology, but it will be near impossible to take a complete break from the geek life I’ve lived with for so long.

As always, I appreciate help in any articles submitted to CMSReport.com.  If you want to really help out, create an account today and start contributing your own CMS stories. I’ll be checking email now and then for submitted posts so we make sure you’re not waiting too long to see your story published. Have a good rest of the summer!

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Two free RedDot CMS plugins – CMS User Chat & Batch Publish

Posted in CMS, FREE, Featured, Java, Plugins / Extensions, RedDot, RedDot plugins on June 24th, 2010 by Markus Giesen – Comments Off

Henry Lu, also known in the RedDot Community / RedDotters Google Groups as Javahand has published two RedDot CMS plugins.
The plugins are not written in Java, .NET or maybe ASP, no they are Flash based plugin solutions which makes them compatible to most browser as long as your enterprise policies allow Adobe Flash on work stations.

The plugin interface looks very neat for both plugins, a easy to use overview of tasks, options and functions.
I recommend trying it out.

About the plugins

Batch Publisher™ for RedDot CMS

A publication manager to publish selected pages and following pages.

Reddot CMS Batchpublisher by JavahandBatch Publisher™ provides a convenient way for content class based page batch publishing in RedDot CMS. Download it here.
RedDot CMS is designed to componentize a Web site by way of content classes. When a specific portion of the site gets updated, either in terms of function or look and feel, the change is not reflected on the live site until the affected files are published out.

In SmartTree, RedDot CMS does provide a way for a site administrator to traverse the collection of page instances pertaining to a specific content class, albeit with a maximum of 200 pages returned.

RedDot CMS, however, does not provide a way for the site administrator to publish out those returned pages in batch fashion. Publishing those pages out means that the administrator has to select and publish those pages one by one.

The often used, no-brainer alternative is to publish out the entire site, regardless of the population of updated pages; however, when a site is large and the change is time-sensitive, whole-site publishing becomes very attractive and impractical.

That is where Batch Publisher™ comes in. It provides an easy way for administrators to see the collection of pages pertaining to a specific content class and publish them in batch fashion. All common conceivable operation are built-in: granular selection and sorting of pages within the page collection of a content class are simple clicks.

source & download: http://www.byteweaver.com/content/batch-publisher-reddot-cms

Open Lounge™ for RedDot CMS – A chat for your CMS users!
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Yes, but what does it do?

Posted in Human Interest, Observations on June 8th, 2010 by Ian – Comments Off

I was in a briefing call today by a large software vendor, it wasn’t a one to one briefing there were a few of us on the call – I am not going to say who they were and if you know I’d rather you didn’t either.
I am sure the point I am going to make can be applied to lots of briefings and is no way a reflection of quality of their product, services or makes them evil people. I just saw a slide, that for the good of product marketing, analysts relations and mankind – must be shared and well, I guess shamed.
Here are the bullet points, in verbatim:

  • Moving ECM from “Point” to “Platform”
  • Low Cost of Ownership
  • Unified ECM
  • High Return on Investment
  • Leveraging Fastest Growing Middleware Stack
  • Effective Standardization
  • Content Platform for the Enterprise
  • Improved Business Responsiveness
  • Content Management for Enterprise Applications and Portal
  • Risk Mitigation

I don’t think I am breaking any NDA by sharing that, as this says absolutely nothing.

Also, you may say – “but Truscott, you hilarious young man, you’ve taken it out of context” – but trust me. I didn’t.

The rest of the slides said it was big, enterprise, billions, DOD compliant and leading – with lots of architectures and TLA’s….

I can see the value in big, but being big doesn’t absolve your responsibility to be valuable and being able to put that in a form I understand – or more importantly in a form a business user, the guy that writes the cheques, a visitor to your website or shareholder understands.

I spent 30 minutes thinking – Yes, but what is it for? What does it do? How does it help?

What do you think?

Image of robot by KB35 reproduced under creative commons license.