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In the briefing room: Microsoft Office 2010 Navigation and Backstage

Posted in Backstage, Cody Burke, Content, Desktop Productivity, Document, In the Briefing Room, Microsoft, Office, Search, Software, Suite, User, View, base, fact, knowledge, navigation, pane, place, release, world on February 11th, 2010 by Jonathan Spira – Comments Off

Microsoft Office is undoubtedly one of the most world’s most widely deployed software packages.
Indeed, with a user base of 500 million, any changes or updates to the suite are significant for that fact alone. In the upcoming Office 2010 release, there are many areas that have been retooled and refined; however, for the typical knowledge [...]











The Future of Content Management

Posted in CMS, Content, Julian, Julian Wraith, Management, Uncategorized, Wraith, community, crystal, future, julianwraith, post, time, world on January 7th, 2010 by Persuasive Content – Comments Off

CMS bloggers of the world have been double dared again, not this time by @kasthomas, but by Julian Wraith (@julianwraith)- who in this post wants the CMS community to gaze into our crystal balls and speculate on the future of Content Management.I think the Future of Content Management is about people. Is that too predictable, [...]





Speed up customer service with Document management

Posted in Business, Document, Document Management, Management, Office, Search, customer support, everything, guest feature, information, information system, order, time, world on December 18th, 2009 by in111 – Comments Off

The fast paced world of business requires you to move with it and keep up with the demands of customers who want everything immediately. This means that everything in your office must (if possible) be automated in order for your staff to act swiftly and efficiently.

One of the aspects of your business that you need to invest in to improve processes is document management. Manual ranking and filing of paper documents is time consuming and many business these days invest in electronic document management to help them efficiently manage their files and in turn act on customer demands speedily.

Electronic document management systems, such as those provided by Invu, is not only about instantly retrieving information but it also allows you to text search the actual body of a document together with the title. And what’s even better about it is that it actually highlights the search terms you need so you can go directly to the information you want-therefore saving time spent searching for documents especially when your in a hurry.

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