I smiled at this the other day -”Software Developers: The New Rock Stars of Marketing” - it comes from the article  ’Out of the Box’ published a few weeks ago in the UK Financial Times, that talks about the role of technology in marketing in the new media age. The smile is because this is pinned up [...]

Microsoft Office is undoubtedly one of the most world’s most widely deployed software packages.
Indeed, with a user base of 500 million, any changes or updates to the suite are significant for that fact alone. In the upcoming Office 2010 release, there are many areas that have been retooled and refined; however, for the typical knowledge [...]

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Solution makes KnowledgeTree documents accessible from within SugarCRM

RALEIGH, NC — December 9, 2009 — KnowledgeTree^®, an Enterprise Content Management (ECM) provider focusing on affordable document management software, SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, and iNet Process, a European provider of ECM and CRM services, today announced the commercial release of iNetDocs, an application that enables seamless integration between KnowledgeTree and SugarCRM.

With iNetDocs, documents and folders in the KnowledgeTree repository can be searched, browsed and retrieved from within SugarCRM and attached to all of the main modules within the CRM application, including leads, opportunities, contacts and accounts. A tab in the SugarCRM interface acts as a window directly into the repository.

According to Lionel Fernandes, manager at iNet Process, “iNetDocs turns SugarCRM into a complete workspace for the busy CRM professional. It is now possible to conduct most of the day’s work without ever leaving the SugarCRM application. This integration ensures greater collaboration and compliance by incorporating document access and control right into CRM business processes.”

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DPCI: “Certainly organizations from Symantec to the New York Times to whitehouse.gov have added to the legitimacy of open-source Web content management systems in the marketplace for specific brand sites. However, open-source has a long way to go in the areas of CRM, DAM, document and records management, financials, ERP, workflow management, or even just end-to-end business application development in the enterprise.”

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